Terms of service

General conditions of Sale
These conditions are valid exclusively between the company Gadget4Entertainment S.A.S. di L. R., with registered office in Seregno Via Einstein 38, C.F. and VAT number 09716310967, hereinafter referred to as "GADGET4ENTERTAINMENT" and any person who makes online purchases on the website www.gadget4entertainment.com hereinafter referred to as "CUSTOMER".

1. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
1.1 – The contract stipulated between Gadget4Entertainment and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Gadget4Entertainment, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the Conditions of Sale and payment set out below.

1.2 – If the Customer is a final consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep, these general conditions of sale, in compliance with the provisions of the articles. 50 and following of Legislative Decree 206/05.

1.3 – Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to people and/or things, caused by non-acceptance, even partial, of an order.

2. PURCHASE METHODS
2.1 – The Customer can only purchase the products present in the online catalog at the time of placing the order on www.gadget4entertainment.com, as described in the product detail pages. The description and technical information included on the website www.gadget4entertainment.com have the purpose of displaying the information and details of the products on sale. Gadget4Entertainment, therefore, reserves the right to modify the technical information of the products, prices, in the event of a change in the product or simply to improve its descriptive quality, without the need for any prior notice. All images used in the product sheet are intended to provide visual support and various examples of the features of the product on display. Images and various information material may obviously present differences from the product received. All changes will become effective from the moment of their publication.

2.2 – The correct receipt of the order is confirmed by Gadget4Entertainment through a response via e-mail, sent to the e-mail address communicated by the Customer. This confirmation message will contain the Date and Time of receipt of the order and a 'Customer Order Number', to be used in any further communication with Gadget4Entertainment. The message presents all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, via email or contact message. The Customer will also be able to check the status of his order by accessing the web area dedicated to him.

2.3 – In the event of non-acceptance of the order, Gadget4Entertainment undertakes to provide timely communication to the Customer and, in the event, to promptly refund the amount paid by the customer during the purchase phase.

2.4 – All prices on the site are inclusive of VAT. Gadget4Entertainment reserves the right to change prices at any time, without notice. In the event that an incorrect and/or clearly negligible price is published, for any reason (error in our systems, human error, etc.), the order will be cancelled, even in the event of initial validation.

3. PAYMENT METHODS
3.1 – Purchases via PayPal: in cases of purchasing goods with PayPal payment methods, upon conclusion of the online transaction, PayPal will immediately debit the amount relating to the purchase made.

3.2 – At no time during the purchase procedure is Gadget4Entertainment able to know the information relating to the buyer's credit card, transmitted via a secure connection directly to the website www.paypal.com, which manages the transaction. Gadget4Entertainment does not store the data relating to the credit card used in any way, nor does it become aware of it at any stage of the transaction.

4. AVAILABILITY OF GOODS
4.1 – The availability of the products refers to the actual availability at the time the Customer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other Customers before the order is confirmed.

4.2 – Even after sending the order confirmation email sent by Gadget4Entertainment, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the Customer will be immediately informed via e-mail and subsequently refunded or alternatively the Customer will be given a discount voucher of equal value to be used for subsequent orders.

4.3 – In case of failure to respond by the Customer (within 48 hours of communication via email to the registration address provided by the customer) Gadget4Entertainment will send the Customer a discount coupon relating to the part of the expense not paid.

4.4 – If the Customer requests cancellation of the order, terminating the contract, Gadget4Entertainment will refund the amount paid within 14 days from the day on which Gadget4Entertainment became aware of the customer's decision to terminate the contract.

 

5. DELIVERY METHODS AND COSTS
5.1 – For each order placed on the website www.gadget4entertainment.com, Gadget4Entertainment issues an invoice for the goods shipped. The invoice is available and printable, after the order has been processed, in the "My orders" section of the Customer's "My online account" space. The invoice will contain the information provided by the Customer during the purchase procedure. After issuing the invoice, it will not be possible to make any changes to the data indicated in the invoice.

5.2 – Delivery costs, if any, are borne by the Customer and are clearly stated during the order phase.

5.3 – No responsibility can be attributed to Gadget4Entertainment in the event of a delay in processing the order or delivering what was ordered. All delivery times reported on www.gadget4entertainment.com are indicative estimates exclusively based on production times, the availability of the goods and the delivery times declared by the carrier in "normal" conditions.

Any delivery delays caused by the carrier will not be attributable to Gadget4Entertainment.

Typically, orders for the material in the catalog are processed within 24/48 working hours from the date of payment (excluding holidays), except in cases where a presale order has been placed. In this case the order will be processed as soon as the item is available in our warehouse. The delivery period of a pre-order item is intended as indicative.

In some periods of the year such as Christmas and Easter, due to heavy order congestion, order processing may be delayed. Furthermore, during these periods the Carrier may also suffer delays in delivery.

On Saturdays and Sundays the site allows you to make purchases, pay and carry out normal e-commerce activities but orders are not processed, payments are not viewed and shipments are rarely made. Furthermore, during holiday periods the timing may vary.

5.4 – Delivery of what is ordered is intended to be at street level. Upon delivery of the goods by the courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the order and that the packaging is intact, not damaged, wet or otherwise altered, even in closing materials.

Any damage to the packaging and/or to the product or the mismatch in the number of packages or indications must be immediately contested by placing a WRITTEN CONTROL RESERVE (SPECIFYING THE REASON FOR THE RESERVE, e.g. "punctured packaging", "crushed packaging" , etc.) on the courier's proof of delivery. Once the courier document has been signed, the Customer will not be able to make any objections regarding the external characteristics of what was delivered.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 3 days of delivery, according to the methods set out in this document.

If you choose a shipping method without insurance, there will be no refunds from the sender in the event of damaged, lost or stolen goods. The customer who chooses uninsured shipping releases Gadget4Entertainment from responsibility in the event of theft, damage and loss as the courier does not reimburse for theft or loss damage on uninsured shipping.

5.5 – Gadget4Entertainment will deliver the products ordered to the address indicated as "Shipping address".

If the address provided by the customer is incorrect, any storage, redelivery or reshipment costs to a different address are the responsibility of the customer.

5.6 – In the event of failure to collect the material in stock at the courier's warehouses within 30 working days due to repeated impossibility of delivery to the address indicated by the Customer at the time of the order, the ordered items will be automatically returned by the courier to the our operational headquarters. Any return costs will be borne by the customer.

5.7 – It is permitted to modify orders already placed by communicating any changes to be made to the order.

If at different times, the Customer who placed the orders wants to combine them together to avoid paying the cost of a second shipment, it will not be possible to do so.

5.8 – Insured shipping is the responsibility of the Customer who must make a specific request by writing to us by email at gadget4entertainment@gmail.com.

 

6. RIGHTS OF WITHDRAWAL
6.1 – In accordance with the legal provisions in force, the Customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.

The Customer who intends to exercise the right of withdrawal must communicate this to Gadget4Entertainment via an explicit declaration, which can be sent via email to gadget4entertainment@gmail.com or by accessing the "My orders" section by opening the IT return file. In this last case, confirmation via email is also required.

In case of exercising the right of withdrawal, the Customer is required to return the goods within 14 days from the day on which he communicated to Gadget4Entertainment his desire to withdraw from the contract pursuant to art. 64 of Legislative Decree 206/2005 without the need to provide explanations and without any penalty.

6.2 – The goods must be returned by registered mail with return receipt to: Gadget4Entertainment, at our warehouse located in Via Einstein 38, 20831, Seregno (MB).

The direct costs of returning the products are borne by the Customer who will have to arrange for a shipment with registered mail

The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment). Without prejudice to the right to verify compliance with the above, Gadget4Entertainment will refund the amount of the products subject to the withdrawal within a maximum period of 14 days, shipping costs will be deducted.

6.3 – As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Gadget4Entertainment may suspend the reimbursement until receipt of the goods.

Gadget4Entertainment will carry out the refund using the same payment method chosen by the Customer during the purchase.

6.4 – The right of withdrawal is totally lost, due to the lack of the essential condition of integrity of the goods (packaging and/or its contents), in cases where Gadget4Entertainment ascertains:

– non-diligent use of the goods which has compromised their integrity, or the use of any consumables;
– the lack of the external packaging and/or the original internal packaging;
– the absence of integral elements of the product (accessories, components, parts, ...);
– damage to the product for reasons other than its transport.
In the event of forfeiture of the right of withdrawal, the goods will remain at the Gadget4Entertainment headquarters, available to the Customer for collection or re-shipment at his expense.

6.5 – Personalized items are neither returnable nor refundable pursuant to art. 59 of the Consumer Code.

7. DELIVERY METHODS
7.1 – Gadget4Entertainment will accept all orders to be delivered in Italian territory and beyond. The products will be delivered via Poste Italiane to the address indicated by the Customer at the time of the order no later than 30 days. from the date of receipt by the Customer of the order confirmation email sent by Gadget4Entertainment. During the order phase, the Customer will be able to select the delivery method he prefers between Registered Mail with delivery times of 4-5 days and Registered Mail 1 with delivery times of 1-2 working days.

7.2 – For each order placed on the website www.gadget4entertainment.com, Gadget4Entertainment issues an invoice for the goods shipped. The invoice is available and printable, after the order has been processed, in the "My orders" section of the Customer's "My online account" space. The invoice will contain the information provided by the Customer during the purchase procedure. After issuing the invoice, it will not be possible to make any changes to the data indicated in the invoice.

8. RESPONSIBILITY
8.1 – Gadget4Entertainment does not assume any responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet network, in the event that it is unable to execute the order within the times established by the contract.

9. PRIVACY
9.1 – The personal data requested when placing the order are collected and processed in order to satisfy the express requests of the Customer. Gadget4Entertainment guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code referred to in Legislative Decree no. 196 of 06.30.03.

The data controller is Gadget4Entertainment

10. PRIVACY INFORMATION ON COOKIES
WHAT ARE COOKIES?

10.1 – Cookies are small text files sent to the user by the website visited. These are stored on the hard disk of the computer (or mobile device), thus allowing the website to recognize users and memorize certain information about their visit, such as their preferred language or the items added to the cart, in order to to allow and improve the service offered.

The foregoing refers both to the user's computer and to any other device that the user uses to connect to the Gadget4Entertainment site.

HOW ARE COOKIES USED?

10.2 – As already announced in the opt-in message that is displayed when opening the Gadget4Entertainment site, by accepting, closing the banner or continuing to browse the Gadget4Entertainment site, you allow the use and sending of cookies to your navigation system in so as to take advantage of all those services aimed at improving user navigation on our site. Gadget4Entertainment.com uses the following types of cookies:

Technical cookies

– Essential cookies: i.e. those cookies strictly necessary to move around the site using its features fully without technical problems. Without the use of these cookies some services and/or parts of the site would not work. They include, for example, cookies that allow access to protected areas of the site. These cookies do not collect any type of information for marketing purposes and cannot be deactivated.

– Performance cookies: i.e. those cookies that allow us to recognize and count the number of visitors and see movements within the site to improve its functioning through the study of statistical data, for example which pages are most visited. These do not collect information that identifies the user. All information collected is anonymous.

– Functional cookies: these are cookies that are used to recognize a user when they return to visit the site. They allow the site to personalize the contents and remember the choices made by the user such as the selected language, the selected currency and the products added/abandoned in the cart from a previous visit to our site.

Third party cookies

*- Social network sharing cookies: these cookies facilitate the sharing of site contents through social networks such as Facebook, Twitter, Google Plus and Pintarest. To view their privacy and cookie policies you can visit the following links: Facebook www.facebook.com/help/cookies, Twitter www.twitter.com/privacy, Google Plus http://www.google.com/policies/ privacy/e pintarest https://about.pinterest.com/it/privacy-policy.

Cookies of this type present on this site are:

Facebook Like Button and Social Widgets (Facebook, Inc.)
The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc. Personal data collected: Cookies and Usage data. Place of processing: USA – Privacy Policy

Twitter Tweet Button and Social Widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are services for interaction with the Twitter social network, provided by Twitter, Inc. Personal data collected: Cookies and Usage data. Place of processing: USA – Privacy Policy

Google+ +1 button and social widgets (Google Inc.)
The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc. Personal data collected: Cookies and Usage data. Place of processing: USA – Privacy Policy

Pinterest Button and Pinterest Social Widgets (Pinterest Inc.)
The Pinterest button and Pinterest social Pinterest are interaction services with the Pinterest social network, provided by Pinterest Inc. Personal data collected: Cookies and Usage data. Place of processing: USA – Privacy Policy

HOW TO CHANGE THE COOKIE SETTINGS ON YOUR PC

10.3 – Most browsers (search engines) automatically accept all cookies, but the user can change the settings to disable this function. It is possible to block all types of cookies, or to accept and/or disable only some by accessing the "Options" or "Preferences" sections in the menu of the browser used. Through your browser preferences it is possible to delete Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Below we leave you the list of the most common browsers with direct links to the relevant documentation on the subject:

Mozilla Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=it
Safari: https://support.apple.com/kb/PH17191?viewlocale=it_IT&loca



In the case of services provided by third parties, the user can also exercise their right to object to tracking by inquiring through the third party's privacy policy. (look here*). For more information on cookies and to manage cookie preferences (first and/or third party) you can also visit the www.youronlinechoices.com platform.



We remind you that if you do not consent to our use of cookies and decide to disable the cookies we use, this may affect your user experience while visiting our site.



DATA CONTROLLER

10.4 – Gadget4Entertainment S.A.S. by L. R. For more information on the owner, contact the following email address: gadget4entertainment@gmail.com

Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Site cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, consult the privacy policy of any third-party services listed in this document.

Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, the User is invited to contact the Owner should he wish to receive any further information relating to the use of the Cookies themselves and any uses of the same - for example by third parties - carried out through this site.



DEFINITIONS AND LEGAL REFERENCES

10.5 – PERSONAL DATA (OR DATA)
Any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number, constitutes personal data.

USAGE DATA
This is information collected automatically by this Site (or by third-party applications that this Site uses), including: IP addresses or domain names of the computers used by the User who connects to this Site, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the site, with particular reference to the sequence of pages consulted, to the parameters relating to the operating system and the User's IT environment.

USER
The individual who uses this Site, who must coincide with the Interested Party or be authorized by him and whose Personal Data are being processed.

INTERESTED
The natural or legal person to whom the Personal Data refers.

DATA PROCESSOR (OR MANAGER)
The natural person, legal person, public administration and any other body, association or organization appointed by the Data Controller to process Personal Data, as set out in this privacy policy.

DATA CONTROLLER (OR OWNER)
The natural person, legal person, public administration and any other body, association or organization which is responsible, even jointly with another owner, for decisions regarding the purposes, methods of processing of personal data and the tools used, including the profile of the security, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Site.

THIS APPLICATION (OR SITE)
The hardware or software tool through which Users' Personal Data is collected.

COOKIES
Small portion of data stored within the User's device.

LEGAL REFERENCES
Notice to European Users: this privacy policy has been drawn up in compliance with the obligations set out in the Art. 10 of Directive no. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies.

11. APPLICABLE LAW
11.1 – These General Conditions of Sale are subject to Italian law. Any dispute that does not find an amicable solution will be subject to the exclusive jurisdiction of the Court of the Customer's place of residence or domicile, if located in the territory of the State.

In any case, it is possible to optionally resort to the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale.


N.B.: This document can be modified by the administration at any time.