Shipping

Shipping

Once payment has been received, orders are immediately processed.
As soon as they are ready, they are shipped via registered postal service.
A signature is required upon delivery to collect the package.
Tracking codes will be attached to the parcels, which will allow you to check the status of your shipment online.
If you fail to provide the code, you can request it by contacting us.

In Italy

Delivery takes place approximately after 1-2 working days from the shipping date (depending on the destination area, Saturday and Sunday excluded). If these are personalized items, delivery takes place approximately after 2-4 working days .
In the event that you are not present at the delivery, Poste Italiane will leave a storage notice in your mailbox for collection by hand at the post office closest to you.
We therefore invite you to check and go to the post office indicated for hand collection if your package is in stock.

Attention: It is important to communicate the SURNAME on the intercom and all additional data necessary for delivery (examples: shop, office, building, staircase...). If some of these data are not communicated in time before shipping and the package is returned for any reason, it will be necessary to pay the shipping cost again. The same goes for parcels that are returned due to "complete storage".

Shipping costs include packaging costs. The cost of shipping throughout Italy is € 7.00 . We therefore advise you to group your items in a single order to save on the final cost. We cannot group two distinct orders executed separately, as the standard shipping costs will be automatically applied to each of them by the system.

Abroad

Delivery takes place after approximately 7-10 working days from the date of shipment (excluding holidays) if the shipment is destined for Europe . However, if the shipment is outside the EU, delivery times are longer and vary from 14-20 working days about. In the event that you are not present for the delivery, the local courier will leave a storage notice in your mailbox for collection by hand at the post office closest to you. We therefore invite you to check and go to the post office indicated for hand collection if your package is in stock.

Attention: It is important to communicate the SURNAME on the intercom and all additional data necessary for delivery (examples: shop, office, building, staircase...). If some of these data are not communicated in time before shipping and the package is returned for any reason, it will be necessary to pay the shipping cost again. The same goes for parcels that are returned due to "complete storage".

Shipping costs include packaging costs. The cost of shipping throughout the territory outside Italy is € 8.00 for the purchase of a single item. We therefore advise you to group your items in a single order to save on the final cost. We cannot group two distinct orders executed separately, as the standard shipping costs will be automatically applied to each of them by the system.